The Odyssey Preparatory Academy staff and I are very pleased with Doug and Matt of VICO Systems development of our Parent/Guardian Web Portal system for our charter school campuses. They listened to our needs in the areas of our growth pains along with feed-back from the parents. They were able to build a custom web portal system which made online purchases of lunches, bus services, teachers websites, how to videos, complete user profile management, and incorporate third party solutions, all accessible within one web location. Once our users are entered into our CRM Infusionsoft system, they are giving a unique link that automatically logs them in to their individual Web Portal account. No more searching for usernames and passwords!! That has saved parents time and aggravation. The Web Portal system is able to function on Firefox, Chrome, IE, Safari and other browsers in the marketplace.
We had the option of going with other solutions/platforms, but nothing was able to give all the features and benefits that Infusionsoft offers. Plus, as we make request for other features/functionality, VICO Systems seems to be able to incorporate in a matter of days. Our manual tasks use to require 2 staff members 10 to 15 hours per week just to setup the lunch menu, collect checks, process lunch orders, and track bus services subscriptions. Now it is handled by 1 member spending a couple hours per week. This allows our administrative staff to concentrate on other tasks which avoids us having to hire additional staff in this tight economy. This direction we have taken recognizes savings that we can now pass on to our campus locations, staff, parents, and scholars.
Doug and Matt reviewed the power behind the CRM of Infusionsoft. They took their marketing minds and outlined how schools can be more forward thinking and build better relationships with the parent/guardian community utilizing the power of email followup sequences for events, field trips, online ordering, donations and much much more! As other charter schools seek expansion of their student body and campus locations, there is no doubt VICO Systems can assist in the growth business model and enable smooth transitions utilizing technology to manage and automate manual processes and deliver custom solutions to the end user.
Doug and Matt were extremely helpful. I’m in startup mode with my company, and they were great with walking me through the basics and explaining everything simply and clearly. Infusionsoft is so detailed, and I would have been lost and overwhelmed without their help. I especially appreciate their help moving my website to a new domain and showing me how to draw out my campaigns. My clients have complimented me on my more professional-looking newsletter and they seem more engaged. I’m excited to nurture my clients and grow my company through Infusionsoft’s systems, and Doug and Matt are responsible for getting me moving in the right direction.